What if I'm not comfortable on camera?

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You do not need to worry about that - it's our job to make it comfortable for you to be on there. We've helped different types of personalities talk at ease in front of the camera in our projects, don't worry about it!

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If you're not natural on camera, it's not your fault - it's the director's fault.

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What if I say something wrong on camera?

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Don't worry about that - it's our job to make you look like a star at the end of the video ;). The filming process is a stress-free and worry-free zone in which you can be as silly or as weird as you want to be, and then we'll adapt in the post-production phase to fit what you would like to portray most.

 

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How much should I be expecting to invest?

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For obvious reasons, prices always vary but the main dictator of price is always concept.

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With that said, we will only recommend and create assets that can be routed to a return on investment. If you’re just looking for something that looks good or you already know the ins and outs of the strategy, then hiring a professional videographer will most likely be a little more affordable (since we hire videographers as well to play a piece of the puzzle).

 

To give you a more specific idea - our projects generally are in the range of $3000 and $15,000 for a single or multi-video system. Those generally all have a potential projected return of 10-15X on investment. If we can’t draw the line, we turn them down.

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How long is everything going to take?

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Delivery of the pre-approval video is expected to be within 14 days of the shooting date - however this is deemed an estimation and can range differently from project to project.

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Some projects have taken us 3 days to complete, whereas other more complicated ones went to a month.

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(Most of the time it's within 14 days)

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Why are you so expensive?

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Some people complain about things being expensive, but will go and hire someone for 50 000$/year to do something a video can do 24/7 at an all-time high energy level.

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Some people spend 1000$ on t-shirts while some shop for 5$ t-shirts. Some will buy a Ferrari, others buy a Toyota. 

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Some people invest 1000$ to get back their time, others waste 1000$ on something that wastes their time.

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You have a business - are you going to invest into something that will give you back your time, money and help build stronger relationships? Or are you going to spend it in other forms of expenses?

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Now, what do you want to do?

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What makes you different than the rest?

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Chances are, if you got to this FAQ page - you've probably watched our Video Business Card and decided subconsciously in your head that we were an option to consider.

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You're here reading this to learn more about us - do our videos work?

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We like to differentiate ourselves by offering not only video production services but also strategy implementation along with it.

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A video is as pretty as you want, as "4K cinematic" as you want, but if it doesn't bring you any true value back - it's worthless.

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If you work with us, we're going to be your biggest fans. We can assure you of that.

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You're not going to meet any other video production agencies out there that are going to be talking in your back positively constantly and cheering you on more than us. 

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Because we've been there. We've been on both sides of the spectrum - we know how life-changing a video is.

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Now, let's get to the numbers:

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Over the past few years, we've helped clients achieve these results with our services:

 

• accumulate upwards of 93 000 000+ views on YouTube

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• hit the YouTube trending page (top 100 videos per country) seven times 

• (Carl is Cooking + HUBY YouTube channels)

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• hit the official Reddit front page once, and the League of Legends subreddit front page twice

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• our videos have been featured on RDS numerous times

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• we've helped brands with a total reach of 3 100 000+ subscribers with our services (as of October 2020)

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• we've done work for the biggest professional Esports organization in Québec, for a political candidate in Brossard, Fondation Cancer du Sein, etc.

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• we have worked on our own YouTube channels and reached several hundreds of thousands of views on our platforms

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Who owns the video footage?

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Ember Collective Agency Inc. owns the copyright to all produced material during the course of the contracted work and may use any footage for our own marketing. However - once fully paid, we will grant you a royalty-free commercial license in which you can share the final video for your own marketing purposes.

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You are not permitted to re-edit, reproduce, or change the content in any way.

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You can purchase a royalty-free license to the raw footage for a custom fee (let us know if that's something you want).

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How many revisions am I allowed?

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We allow clients to have one small round of revisions & corrections before approval. Thereafter, changes will be billed at (10% of the project price)/hour.

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Revisions & corrections must be made within four (4) business days after receiving the first version of the video project. 

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If not respected, we will deem that no revisions & corrections are needed from you. In that case, the first cut will now be considered the final video.

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(Revisions & corrections do not include musical & track choice - if you want to have a specific track, you must notify us three (3) business days before the shooting date)